Debt Collector (Non-Bank Financial Services)

Join a dynamic financial services team as a Debt Collector in Jakarta! This role offers a competitive salary and the opportunity to work in a fast-paced environment where your negotiation and communication skills will drive success. If you have experience in debt recovery and a passion for resolving financial disputes, you'll thrive in this role.

As a Debt Collector at [Company Name], you'll be the frontline in helping clients recover outstanding debts while maintaining strong relationships. This is a crucial role that requires a mix of empathy, persistence, and strategic thinking. We offer a supportive work environment and the chance to grow within a reputable financial services company.

📋 Tanggung Jawab Pekerjaan

• Contact debtors to negotiate repayment plans and resolve outstanding debts.
• Document all communication and payment details accurately in our CRM system.
• Collaborate with legal teams to pursue legal actions when necessary.
• Provide regular updates to account managers on the status of debt collection efforts.
• Maintain a high success rate in debt recovery through effective communication and negotiation.
• Adhere to company policies and regulations regarding debt collection.
• Train and mentor junior collectors to ensure consistent service quality.
• Stay updated on industry trends and best practices in debt recovery.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in debt collection, preferably in the financial services industry.
• Strong communication and negotiation skills to resolve disputes effectively.
• Excellent organizational skills to manage multiple cases simultaneously.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with CRM software and data management tools.
• Knowledge of Indonesian financial regulations and debt collection laws.
• Bachelor's degree in Business, Finance, or a related field (preferred but not required).
• Certification in debt collection or financial services is a plus.

🛠️ Keahlian

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